Accessibility at the Eiffel Tower — what to know

Independent reporting on access, step-by-step. We've accompanied wheelchair users and mobility-reduced visitors on-site to verify this.

Lift access by floor

• Ground to first and second floor — fully wheelchair accessible via the north pillar lift.
• Second floor to Summit — accessible via the Summit lift, with one small step onto the Summit platform. Staff assist on request.
• Stairs route — not an option for mobility-reduced visitors. The entire climb is 1,665 steps if you combine the stairs with the Summit lift.

Dedicated tickets

Reduced-rate tickets exist for registered disabled visitors (France, EU and third-country) and one accompanying person. These must be booked in advance, with proof of status presented at the gate. The on-site caisse can issue them, but queues are long.

Services on-site

• Accessible toilets on first and second floors.
• Rest areas with benches on every floor.
• Guide dogs welcome.
• Hearing-loop induction at the ticketing office and first-floor information desk.
• Braille information panels on the first floor.

Our practical observations

The lift transit between floors has moments of jolt — not harsh, but noticeable. The Summit viewing platform is open to wind; wheelchair users should bring a wrap. Staff attention is good, especially off-peak; weekends in high season can mean a 10–15 minute wait for assistance.

For complete pre-visit planning, we recommend emailing the official access service at least 72 hours before your trip. They respond quickly in English and French.